Airline contacts
If you're after information about baggage limits, the check-in process, baggage services or any other queries about your flight, please contact your airline.
| Airline | Contact details | Websites |
|---|---|---|
 Aerlink |
Customer service
+61 7 3621 8300 |
|
 AirAsia Indonesia |
||
|
AirAsia Malaysia |
||
 AirAsia X |
||
 Air Mauritius |
Customer service
+230 207 7575 |
|
 Air New Zealand |
Customer service
1800 132 476 |
|
 Airnorth |
Customer service
1800 627 474 |
|
 Alliance Airlines |
Customer service
1300 780 970 |
|
 ANA |
Customer service
1800 716 823 |
|
 Batik Air |
Customer service
+603 78415 388 |
|
|
Batik Air Malaysia |
Customer service
+603 78415 388 |
|
 Cathay Pacific |
Customer service
+61 131 747 |
|
 China Eastern Airlines |
Customer service
+230 207 7575 |
|
 China Southern Airlines |
Customer service
1300 889 628 |
|
 Citilink |
Customer service
1300 781 747 |
|
 Emirates |
Customer service
1300 303 777 |
|
 Garuda Indonesia |
Customer service
+61 8 9214 5100 |
|
 Jetstar |
Customer service
13 15 38 |
|
|
Jetstar Asia |
Customer service
13 15 38 |
|
 Malaysia Airlines |
Customer service
13 26 27 |
|
 Nexus |
Customer service
+61 8 6155 4500 |
|
 Philippine Airlines |
Customer service
02 9249 9900 |
|
 Qantas |
Customer service
13 13 13 |
|
 Qatar Airways |
Customer service
+61 283 201 015 |
|
 Rex Airlines |
Customer service
13 17 13 |
|
 Scoot |
Customer service
+61 3 9999 7487 |
|
 Singapore Airlines |
Customer service
+61 2 7209 4388 |
|
 South African Airways |
Customer service
+61 2 9286 8960 |
|
 Thai Airways |
Customer service
+61 2 8357 1660 |
|
 Virgin Australia |
Customer service
13 67 89 |
|
 Vietjet |
Customer service
1800 844 219 |
|
 Vietnam Airlines |
Customer service
+84 24 3832 0320 |