Airline contacts

If you're after information about baggage limits, the check-in process, baggage services or any other queries about your flight, please contact your airline.
Airline Contact details Websites
Aerlink
Aerlink
Customer service
+61 7 3621 8300
Air Asia logo
AirAsia Indonesia
Air Asia logo
AirAsia Malaysia
Air Asia X logo
AirAsia X
Air Mauritius logo
Air Mauritius
Customer service
(02) 9253 5845
Air New Zealand logo
Air New Zealand
Customer service
1800 132 476
Airnorth logo
Airnorth
Customer service
1800 627 474
Alliance Airlines logo
Alliance Airlines
Customer service
1300 780 970
ANA
ANA
Customer service
1800 716 823
Batik Air logo
Batik Air
Customer service
+603 78415 388
Batik Air logo
Batik Air Malaysia
Customer service
+603 78415 388
Cathay Pacific logo
Cathay Pacific
Customer service
+61 131 747
China Southern Airlines logo
China Southern Airlines
Customer service
1300 889 628
Citilink logo
Citilink
Customer service
1300 781 747
Emirates logo
Emirates
Customer service
1300 303 777
Garuda Indonesia logo
Garuda Indonesia
Customer service
+61 8 9214 5100
Jetstar logo
Jetstar
Customer service
13 15 38
Jetstar logo
Jetstar Asia
Customer service
13 15 38
Malaysia Airlines
Malaysia Airlines
Customer service
13 26 27
Nexus Airlines logo
Nexus
Customer service
(08) 6155 4500
Philippine Airlines logo
Philippine Airlines
Customer service
02 9249 9900
Qantas logo
Qantas
Customer service
13 13 13
Qatar Airways
Qatar Airways
Customer service
+61 283 201 015
Regional Express Airlines logo
Rex Airlines
Customer service
13 17 13
Scoot Airlines logo
Scoot
Customer service
+61 3 9999 7487
Singapore Airlines logo
Singapore Airlines
Customer service
+61 2 7209 4388
South African Airways logo
South African Airways
Customer service
+61 02 9286 8960
Thai Airways logo
Thai Airways
Customer service
08 9265 8200
Virgin Australia logo
Virgin Australia
Customer service
13 67 89
VietJet logo
Vietjet
Customer service
1800 844 219
Vietnam Airlines logo
Vietnam Airlines
Customer service
+84 24 38320320