Contact Perth Airport

To enable us to help you more efficiently, please fill in all fields relevant to your enquiry below.

Please note: Perth Airport Pty Ltd will collect, store and use any personal information that is provided by customers in accordance with our Privacy Policy.

Your Contact Information

* First name

* Last name

* Email

Phone

Which category best matches your enquiry today?

* Category

Which parking-related topic are you enquiring about?

* Parking Topic

Parking Refund Information

Booking reference number

Parking date of exit

* Vehicle registration plate

* Reason for refund

* Last 4 digits of the card used to make payment

* Expiry date on the card used to make payment

Parking Booking Information

Parking bookings can be changed or cancelled online via the parking website up until 2 hours prior to the booking commencement.

Booking reference number

* Vehicle registration plate

* Reason for enquiry

Parking Receipt Information

* Did you book online

* Booking reference number

* Vehicle registration plate

* Terminal you were at

* Car park you were in

Date you made the payment

* Exact amount paid $

* Payment method

* Last 4 digits of the card used to make payment

* Expiry date on the card used to make payment

Other Parking Enquiry Information

* Reason for enquiry

Which security-related topic are you enquiring about?

* Security Topic

Screening Process Information

* Date and time of screening

* Terminal

* Reason for enquiry

* Physical description of yourself (including ethnicity, build, hair length & colour, identifiable clothing etc)

Item Restrictions Information

You can check if your item will be permitted by visiting the Civil Aviation Safety Authority's Dangerous Goods website.

* International or Domestic Travel

Airline

* Reason for enquiry

Damage to Personal Belongings Information

* Date and time of screening

* Terminal

* Item damaged

* Description of damage and how it occurred

* Physical description of yourself (including ethnicity, build, hair length & colour, identifiable clothing etc)

Security Staff Information

* Date and time of screening

* Terminal

* Reason for enquiry

Food and Beverage Information

Date

* Terminal

Food and Beverage Provider

* Reason for enquiry

Retail Information

Date

* Terminal

Shop Name

* Reason for enquiry

Lounge Information

Lounge

* Terminal

* Reason for enquiry

Flight Information

Airline

Flight Number

Terminal

Flight Date

* Reason for enquiry

Airport Facilities Information

* Terminal

* Facility Type

* Reason for enquiry

Lost Property

Perth Airport collects all lost property from the Terminals on Mondays and Thursdays.

To learn more about our lost property procedure and lodge a request, please visit our dedicated lost property section.

Lost Luggage

If you are contacting us about lost luggage whilst travelling, you will need to contact the airline you travelled with directly.

All airline contact details can be found on the Airlines section of our website.

Visa / Immigration

All Visa and Immigration information can be found on the passport control section of our website.

If you cannot find the relevant information, please direct your enquiry to the Australian Border Force.

Vehicle Incident

If you are contacting us about a vehicle incident, you will need to contact WA Police directly to file a vehicle damage report.